Returns

We want to be sure you’re as happy with your products as we are. If you’re not satisfied with your purchase, we offer free returns for a refund within 30 days* of your purchase, provided it has not been customized, is unused and is still in its original packaging, and it meets the remaining eligibility criteria outlined below. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.

Ins and Outs of the Return Policy

*Orders placed between November 1 – December 24, 2025 are eligible for free extended returns until January 24, 2026. All other orders are eligible for a refund within 30 days* of your purchase.

To be eligible for a free return, the following criteria must be met:

  • All returns must be related to a order.
  • All merchandise must be non-customized, except Tundra 45 with custom trim kits are eligible for returns.
  • All merchandise must be unused, undamaged and returned in its original packaging.
  • We does not offer returns on products purchased outside. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information
  • All returns must be processed through our Returns portal within 30 days of original purchase. Once approved, a pre-paid shipping label will be provided.
  • All returns must have a packing slip provided.
  • All returns must be dropped off at a UPS drop-off point. If you do not have access to a UPS drop-off point, you will be responsible for paying return shipping.

Please allow up to 10 business days for your refund to be processed. Times may increase during peak holiday periods. Refunds will be returned to the original form(s) of payment used for the purchase. If you used multiple forms of payment, your refunds will go back to all payment methods used. We does not offer store credit or gift cards in exchange for returned products unless a provided merchandise credit was applied to the original purchase. We does not accept returns on customized product.

We does not currently accept returns at our retail stores. We does not offer returns on products outside. For products purchased from an authorized dealer, their return policy applies – please contact them directly for more information.

A return material authorization (“RMA”) number is required for all returns, which is generated within the Returns portal. If you choose to return your product by methods other than the free UPS shipping, option, you will still need to obtain the RMA number piror to shipping the product to back. 

Any shipping costs from the original order and any additional return shipping costs are non-refundable. 

For exchanges, please return your item(s) for a full refund and place a new order for the correct item. 

We does not price match with dealers or competitors.

SHIPPING YOUR RETURN

We recommend the following guidelines when shipping your return:

  • Pack your item securely to ensure there is no damage to the returned product during transit.
  • You may use the original product packaging or your own. Please make sure any reference to old tracking numbers is completely removed.
  • Insert any related paperwork inside your box. This can include your RMA # or original order number. Please DO NOT write your order number directly on the product; this may disqualify you from receiving your refund.
  • Securely attach your return label to the package. You will receive your prepaid shipping label once you submit your return.
  • Ship your return based on the shipping label provided. We recommend retaining a copy of your drop-off receipt for your records.

If you choose to use your own shipper, please include original order information or the return RMA number inside the box (do NOT write directly on the product). We recommend selecting a service that allows for package tracking and keeping the tracking number for your records. Any additional return shipping costs are non-refundable.